In a world where, according to a Harvard Business Review survey, 58 percent of employees reportedly “trust strangers more than their own boss,” the need for leaders to understand their impact on employees is a topic worthy of immediate attention. As a recent Gallup survey declares, “It’s the Manager” that largely determines whether employees are committed and engaged participants in an organization’s efforts. Because engaged and committed employees are so critical to an organization’s success, understanding the importance of how leaders earn and keep trust and followership is vital to those organizations